Course Structure
This course is designed for anyone who is interested in starting their Salesforce administrator career and for those who are planning to take the Salesforce Administrator Certification.
When you complete this course, you will be able to:
• Understand the different exam objectives and their weighting on the exam
• Know which product areas to focus on to best prepare for your exam
• How to approach exam questions
• Additional resources available to help prepare for the exam
Certification Preparation for Platform App Builder is ideal for anyone who is interested in developing custom applications on the Lightning Platform, sharpening the development, deployment, and administrative skills required to succeed as Salesforce Certified Platform App Builder.
When you complete this course, you will be able to:
• Architect and manage the correct data model based on business requirements
• Configure application security
• Define business logic and process automation declaratively
• Design user interfaces
• Customize applications for mobile use and Lightning
This course is ideal for any administrator who has an interest in starting the development of their Salesforce CRM administration, Sales and Service Cloud management, and process automation skills, and who ultimately wants to succeed at the Salesforce Certified Advanced Administrator exam.
When you complete this course, you will be able to:
• Configure data and application security
• Describe Sales Cloud and Service Cloud applications
• Implement business logic and process automation
• Build advanced reports and dashboards
• Apply data management best practices
Soft skills in working and communicating with different personalities, introduction to emotional intelligence, becoming a change leader and change management.