What Can I Do With a Certificate III In Information Technology?

By Lumify Learn Team  |  November 24, 2021

Stepping foot in the IT field for the first time? Whether you’re seeking an entry-level tech job or simply exploring new career opportunities, a Certificate III in Information Technology can help get you started on the basics of the sector.

Exploring transferable tech skills across areas of programming, web development, cybersecurity, and networking – qualified students can go on to seek higher-level certifications in IT, pursue in-demand specialisations or acquire entry-level roles in tech support or ICT operations.

Below, we explore the various opportunities this qualification can offer, and how you can get started with Lumify Learn today.


Completing an ICT30120 – Certificate III in Information Technology can lead to plenty of starter roles ICT, such as working in help desk support. Those in this role are responsible for assisting clients, customers, and users with their hardware, software, and networking systems. Inquiries or complaints are usually communicated over the phone, through e-mails, or through live chat on the business’ website.

Depending on your company, you may also be tasked with repairing or maintaining any peripheral IT equipment, such as modems, printers, or projectors. Installing and upgrading computer software, implementing new networks, and documenting system configurations (or repairs) are also common day-to-day duties.

Those most likely to succeed in this field are thus excellent communicators and problem-solvers, holding an in-depth knowledge of ICT systems and software. They also have in-depth customer service skills.

According to Job Outlook, the workforce for ICT support technicians is currently a large one, with “very strong” employment growth expected over the next five years. As of 2020, the sector has hired over 84,800 professionals, a number likely hit 101,100 by 2025.

Australian help desk professionals can also enjoy an average pay of $49,776 AUD per year, according to Payscale. Salary potential is bound to increase depending on one’s experience, with the highest-earners receiving around $57,000 AUD per year.


Those who complete this certificate qualification may also choose to further specialise in the ICT field. With the course touching on aspects of network operations and systems administration, students may likely delve into the networking sector as a potential career path.

Computer networking captures a wide range of roles and responsibilities, but the general concept refers to the task of connecting computing devices (i.e. desktops, laptops, smartphones, etc.) as well as IoT devices (i.e. thermostats, cameras, audio-visual devices, etc.), allowing them to communicate data with one another. As digitization continues to transform businesses, plenty of modern IT networks are now heading towards virtualisation and programmable, software-based network architecture.

Those who enter this field will find a wide variety of in-demand specialties, including network security, network automation, cloud computing, and network engineering. There are also general network specialists who help set up, support, and maintain the network systems of a business.

According to Payscale, these general network experts earn about $75,000 AUD per year, and are expecting strong growth over the next few years to 2025. Job Outlook records about 49,100 computer network professionals in 2020 – a number expected to rise to a whopping 64,000 by 2025.


Finally, those with an eye for detail and a knack for problem-solving may find their ideal role as an ICT technician. Completing an ICT30120 – Certificate III in Information Technology can help equip you with the starting skills to pursue a career in this field, as the course explores areas of system maintenance, technical support, software/hardware installation, basic cyber awareness, and ICT consultation.

IT technicians are generally tasked with providing hardware, systems, and network support services; helping clients install the necessary equipment and software to keep their tech environments running at optimum performance. As with networking, you may also choose to specialise in various areas – including working as an network technician, a desktop support technician, and a software technician.

Though IT technicians are tasked with more hands-on activities, much of their role overlaps with that of a help desk professional. Along with helping install and maintain computer systems, you may also be responsible for coaching proper use, providing advice over the phone (or email), and maintaining documentation of all configurations or repairs.

According to SEEK, IT technicians are set to experience a strong growth rate of 27.8% in the next five years. Payscale reports show that the average IT support technician earns about $55,654 AUD per year, with the potential to earn more as experience grows.


Those who complete an ICT30120 – Certificate III in Information Technology don’t automatically have to enter the workforce, however. As mentioned, perhaps you’d be keen to further specialise or pursue higher-level qualifications in IT.

As a program focused on foundational tech skills, the course serves as a launchpad to other sectors of ICT. Lumify Learn offers opportunities to advance your training through Certificate IV qualifications in systems support, networking, or web development – along with diploma-level courses in these areas.

If you’d rather dip into other possible specialties, we also offer boot camp programs to help you get a feel of the various, in-demand sectors of Australia’s ICT field. Such courses include training in project management, data science, cyber security, cloud computing, growth marketing, and artificial intelligence; each of which offer globally-recognised certifications and networking opportunities with industry leaders.


Along with building the fundamental skills you need for IT, completing our certificate course also makes you eligible for Lumify Learn's Lumify Edge program.

This student-exclusive opportunity is designed to support you in your job search post-qualification. We’ll help connect you with employers seeking the specific skills, knowledge, and experience you’ve built; help prepare you for interviews; and ensure your resume (and cover letter) looks up-to-date and competitive. You’ll be given access to jobs advertised within the Lumify Group network – a community of organisations actively Australia’s top IT talent.

Additionally, the program will coach you in building and maintaining your professional brand, including developing a stand-out LinkedIn profile that’s bound to turn employers’ heads.


With comprehensive training that prepares you for entry-level IT roles and further education, Lumify Learn’s ICT30120 – Certificate III in Information Technology is the perfect starting point for any aspiring tech expert. However, those who simply wish to upskill for an ever-digital future can also benefit from the basic training provided in crucial areas such as tech support, web development, and cyber security.

Best of all, the course is delivered completely online – helping you tailor your training around your personal needs and schedule.

Get a jumpstart in the world of IT today, and enquire with us on the course.

Lumify Learn offers a wide range of courses:

ICT50220 Diploma of Information Technology (Cyber Security)
ICT50220 Diploma of Information Technology (Back End Web Development)
ICT50220 Diploma of Information Technology (Advanced Networking)
ICT40120 Certificate IV in Information Technology (Networking)
ICT40120 Certificate IV in Information Technology (Web Development)
ICT40120 Certificate IV in Information Technology (Systems Administration Support)
ICT30120 Certificate III in Information Technology

Certified Project Management Professional
Certified Full Stack Developer

Certified Cyber Security Professional
Certified Data Science Professional

Growth Marketing Professional

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