4 Reasons to Consider Taking an IT Support Course This 2024

Looking to channel your passion for technology into a fulfilling career change? The IT support field is the perfect choice. IT support involves providing technical assistance and resolving issues related to computer systems, networks, software, and hardware to ensure smooth operations and user satisfaction.

This dynamic field offers many opportunities for those with the skills and knowledge to succeed. If you’re considering taking the leap into this rewarding career, it’s ideal to take an IT support course. In this blog post, we will identify the top four reasons why an IT support course is an excellent choice for career changers like yourself in 2024. We will also discuss why Lumify Learn is the best choice for you and the courses that we offer to help you jumpstart a career in IT support.

Why Should You Take an IT Support Course?

Reason 1: High demand, job security and stability

The IT support field is currently experiencing a remarkable increase in demand, making it an ideal career path for those seeking job security and stability. Currently, employment websites SEEK and Indeed both list over a thousand job openings for those looking to start an IT support career. Moreover, according to Labour Market Insights, workers in the field are expected to reach up to 94,200 in 2026, an increase of 14% from 2021. This shows that the IT support sector has a bright future and a high potential for growth.

The high demand for IT support professionals is driven by the increasing reliance on technology in both traditional and emerging industries. Furthermore, the COVID-19 pandemic has accelerated the digital transformation across industries, leading to an even greater need for IT support professionals. As remote work became the norm, organisations adjusted their IT infrastructure, resulting in an increased need for IT support specialists who could handle remote troubleshooting, security concerns, and network maintenance.

By studying IT support and pursuing a career in the field, you position yourself in a field that offers long-term stability, as organisations prioritise maintaining a robust IT infrastructure to remain competitive in the digital landscape. You also position yourself at the forefront of this thriving industry, ready to capitalise on the abundant job opportunities and contribute to the success of organisations in an increasingly digital world.

Reason 2: Good salaries and career growth

Aside from the growing demand and plenty of job opportunities, pursuing an IT support career also offers the potential for good salaries and long-term career growth. In fact, IT support professionals earn an average of $75,000 yearly, according to SEEK. And as professionals accumulate experience and expertise, their earning potential can significantly increase.

Moreover, IT support offers long-term career growth opportunities. IT support specialists can carve out diverse career paths, ranging from managerial roles overseeing teams to specialisation in areas such as web development, cyber security, or cloud computing. With continuous learning and staying updated on emerging technologies, professionals can unlock new avenues for growth and secure a promising future in the IT support industry.

Reason 3: Personal and professional fulfillment

Embarking on a career in IT support goes beyond the financial rewards and job security — it also offers personal and professional fulfillment.

Taking an IT support course can help you develop your passion for technology and learn from experienced trainers who can guide you along the way. For instance, if you are passionate about helping others and being of service, a career in IT support can provide a fulfilling avenue for you to make a positive impact. As an IT support professional, you will have the opportunity to assist individuals and organisations in navigating the increasingly complex world of technology. By doing so, you can empower others to overcome challenges and achieve their goals.

Reason 4: Transferable skills and versatility

When studying IT support, you will develop a range of technical proficiencies, critical abilities, and effective communication skills. These transferable skills are highly sought after in today's job market and can open doors to various industries and roles.

For example, problem-solving and critical thinking skills are valuable assets that can be applied in any professional setting. The ability to analyse complex issues, troubleshoot technical problems, and devise effective solutions are essential skills that employers value across industries. Communication skills are also important for IT support professionals, as they need to interact with clients, colleagues, and stakeholders in a clear and professional manner. The ability to explain technical concepts in simple terms, listen actively, and provide feedback are essential skills that can enhance your performance and reputation as an IT support professional.

Whether you choose to work in finance, healthcare, education, or any other field, the skills acquired from an IT support course will prove instrumental in navigating challenges and making a meaningful impact.

And by enrolling in an IT support course, you position yourself as a versatile professional capable of adapting to changing technological trends. This enables you to stay relevant and agile in a world where new tools and systems emerge regularly.

What does Lumify Learn have to offer when it comes to IT support?

We offer various courses that equip you with the necessary skills and knowledge in IT support. Our comprehensive programs are designed to cater to individuals at different stages of their career, including career changers like yourself who are looking to enter the IT support industry.

• ICT40120 Certificate IV in Information Technology (Systems Administration Support): This certificate course helps you become proficient in supporting clients to resolve ICT problems. You will gain skills including critical thinking, project support, systems administration support, maintenance, fault finding and troubleshooting. It will also teach you essential programming and cyber security skills, which are essential for IT professionals.

• IT Service Management Professional (ITIL® 4): This boot camp course will provide you with an end-to-end operating model for the creation, delivery and operation of tech-enabled products and services. This certification will demonstrate a clear understanding of how to create and deliver services for the modern digital world, thereby enhancing your employability and competitiveness in the market.

Our courses are self-paced and delivered 100% online so you can manage your studies around a busy home/work life. Our seasoned trainers will also provide you with 1 on 1 support, ensuring that you receive personalised guidance and assistance throughout your learning journey. You can even join Lumify Edge where you'll gain access to a valuable network of industry professionals and potential employers actively seeking talented individuals with IT support skills.

Become the next IT support expert. Enquire with us on a course today.