Jake France is a dedicated operations leader with a passion for designing and delivering exceptional learning experiences. As Training Operations Manager at Lumify Learn, Jake plays a central role in shaping how training is delivered, ensuring every learner receives impactful, high-quality support from onboarding through mastery.
In his role, Jake drives the operational excellence of Lumify Learn’s training programs. He works closely with cross-functional teams — including curriculum designers, trainers, and client success — to streamline processes, optimise delivery workflows, and elevate the learner experience. His focus on clarity, efficiency, and user-centred training systems helps ensure learners reach their goals with confidence and consistency.
Jake brings a solutions-oriented mindset to every challenge, leveraging data, feedback, and industry best practices to refine training operations. Whether he’s implementing new tools, developing documentation, or supporting trainers behind the scenes, his work keeps Lumify Learn’s training engine running smoothly and effectively.
Above all, Jake is committed to helping learners succeed by creating an operational foundation that makes training intuitive, scalable, and dependable — a key contributor to Lumify Learn’s mission to empower organisations and individuals through outstanding education.