IT Service Management Professional (ITIL® 4)

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Free course guide

Launch your career in IT Service Management

IT Service Management Professional course will provide you with an end-to-end operating model for the creation, delivery and operation of tech-enabled products and services.

As part of the course curriculum, we will introduce you to the IT Infrastructure Library® (ITIL®) and prepare you to take the ITIL® 4 Foundation Certificate exam, eBook and exam voucher included.

ITIL® 4 is the most widely adopted approach for IT service management (ITSM) in the world. This certification will enhance your employment prospects and make your skills more competitive, demonstrating a clear understanding of how to create and deliver services for the modern digital world.

Whether you have worked in IT or are brand new in this space, this course provides comprehensive, practical, and proven guidance for establishing a service management system.

ServiceNow module

ServiceNow is a cloud computing platform that offers a range of tools and applications for managing IT services, customer service, and other business operations. It is a single platform that can be used to automate and streamline workflows, improve customer satisfaction, and reduce costs.

ServiceNow is used by a wide range of organizations, including Fortune 500 companies, government agencies, and small businesses.

ServiceNow skills go hand in hand with ITIL knowledge and it’s an excellent addition for the ITIL4 certificate.




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The benefits of a bootcamp with Lumify Learn

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Lumify Edge

Bridging the gap between learning and earning, Lumify Edge supports our students in their transition from study to their next IT role. Enhance our students’ personal brand ready for job interviews, direct access to exclusive Lumify Group job portal and internship opportunities.

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Job Ready Skills

Earn certifications in high demand in Australian and Internationally – Fast.  Gain the skills you need to jumpstart your career in IT with our Learn-Practice-Test-Repeat approach. Fast tracking our students to success.

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Support

Discover the power of quality mentors. Our Mentors are experienced industry professionals who will guide you in your studies and help you to leverage your skills in real work scenarios.

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Flexible Study

Study on your own schedule. Manage your studies around work and family while still enjoying your life. You even have the option to fast-track and finish your studies ASAP.

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100% online learning

Our industry-leading ICT courses and web-based learning environment are available to you 24/7.

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Payment Plans

Contact us to learn more about our flexible monthly payment plans.

With options ranging from 8 to 24 months, you can start paying as little as $58.46 per week.

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Support every step of the way

Our team will make sure you finish what you start. Our Trainers, Mentors and Student Support Team will be there for you at every step.